Delete your account

What deleting your account does

Deletion is permanent. Your membership is cancelled so you are not charged again, and the information below is removed from your account:

• Your profile and business details
• Your DNA result and assessment answers
• Your contacts, interactions, tasks and weekly check-ins
• Your daily briefs, playbook modules and coach messages
• Your membership record, which is also cancelled

What we keep

We keep the minimum billing and tax records that the law requires us to hold. Nothing else is retained, and no new content is generated after your account is closed.

Before you delete

• Your playbook and task lists cannot be recovered afterwards. Print anything you want to keep first.
• If you only want to stop the monthly fee, you can cancel the membership instead from Account settings and keep access until the end of the period you have paid for.

Prefer email?

You can also ask us to delete your account by writing to info@meredithmarketing.ca from the email address on your account. We action these requests within 30 days.