Terms of service

Agreement

By creating an account or using CoachMeredith you agree to these Terms and to our Privacy policy. If you do not agree, please do not use the app.

What the service is

CoachMeredith gives real estate agents AI-generated business coaching: a daily brief, a marketing playbook, follow-up prompts and a coach you can message. It is a coaching and planning tool. It is not a brokerage, a marketing agency, a financial or legal advisor, or a source of market data.

Your account

You need an account to use the app. Keep your password private and give us accurate information. You are responsible for activity under your account, and you must be old enough to enter a binding contract in your jurisdiction.

Membership and billing

• The membership is $49 CAD per month plus applicable tax, billed in advance through Stripe.
• Founding members who join under the founding offer pay $25 CAD per month plus applicable tax for their first 12 months. After that the membership continues at the regular $49 CAD per month plus applicable tax.
• The subscription renews automatically each month until you cancel.
• You can cancel at any time from Account settings. Your access continues until the end of the period you have already paid for, and no further charges are made.
• Prices may change. We will give you notice before a change applies to you, and you can cancel first.
• Taxes are added where required.

Refunds

Monthly fees are non-refundable once a period has started, except where the law in your province or country requires a refund or where a charge was made in error by us.

AI-generated content

Coaching content and scripts are generated by AI from the information you provide. They may contain mistakes or suggestions that do not fit your market, brokerage policies or regulator requirements. Check facts before you use them, and never treat the output as legal, financial, tax or professional real estate advice. You are responsible for the messages, posts and campaigns you choose to send.

Acceptable use

• Only contact people who have given you consent, and follow CASL and any other marketing rules that apply to you.
• Do not upload someone else's data without permission, or use the app to harass, spam or mislead anyone.
• Do not resell, copy, scrape or reverse engineer the service, or try to access another member's data.
• Do not use the app for anything unlawful or for a business other than your own real estate practice.

Your content and our content

Your profile, contacts, notes and messages stay yours. You give us permission to store and process them to run the service and generate your coaching content. The app itself, its design, framework and written playbook materials belong to us and may not be redistributed.

Availability and changes

We work to keep the service available and to improve it. We may change, pause or retire features, and scheduled maintenance may interrupt access. If we discontinue the service we will stop charging you.

Suspension and termination

You can stop using the app and delete your account at any time. We may suspend or close an account that breaks these Terms, creates a risk for other members, or fails to pay. Where it is reasonable to do so, we will tell you first.

Disclaimers and limitation of liability

The service is provided "as is" and without warranties of any kind, to the fullest extent allowed by law. We do not promise any level of leads, listings or income. To the maximum extent permitted by law, our total liability for any claim related to the service is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect or consequential losses, including lost business or lost data.

Governing law

These Terms are governed by the laws of the Province of Nova Scotia and the federal laws of Canada, and the courts of that province have exclusive jurisdiction.

Contact

Questions about these Terms: info@meredithmarketing.ca.