CoachMeredithWe are here to help.
Something not working, a question about your membership, or a password you cannot get past: pick whichever way below suits you. No ticket numbers, no bots, just a small team that answers.
Send the form below
Tell us what happened and the email you signed up with. It reaches us instantly and keeps every detail in one place.
Email info@meredithmarketing.ca
Prefer your own inbox? Write to us directly. A real person reads it, and that person is Kathleen.
One business day
Monday to Friday you will hear back within one business day. Billing and sign-in problems are answered first.
Common questions
Quick answers before you write to us.
Use the contact form on this page or email info@meredithmarketing.ca. Kathleen and her small team read every message, and you can expect a reply within one business day, Monday to Friday.
Tap “Forgot password” on the sign-in screen and reset it with the email you signed up with. If the reset email does not arrive, check your spam folder, then send us a note and we will unlock the account for you.
Open the app, go to More, then Membership, and use Manage billing to update your card or cancel. Cancelling keeps your access until the end of the period you already paid for. If anything looks wrong, message us and we will sort it out.
Close the app completely and reopen it, then check that you are on the latest version from the App Store and that you have a working connection. If it still will not load, tell us your device model and iOS version through the form below.
Most messages are answered within one business day. Messages about billing or access are treated as urgent and usually answered the same day.
The privacy policy and terms of service are linked at the bottom of this page, and also inside the app under More.
Send us a message
It goes straight to our support inbox and is saved so nothing gets lost.
Need to reach us without the form? Email info@meredithmarketing.ca.